DELIVERY AND RETURNS
DELIVERY
Gilles Caron provides you with the option of receiving your products at home or . You will be notified of the delivery date when you choose the format for each photograph. Our haulage contractor will contact you the day before delivery.
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Choose delivery at the gallery of your choice
FREE
12 TEST b
Order on gilles-caron.myshopify.com and choose delivery at the gallery of your choice. You can then receive your photograph at your nearest YellowKorner gallery in 12 days, and you’ll be notified by e-mail or SMS when the photograph arrives at the gallery.
> Find your nearest YellowKorner gallery
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Home delivery
From 5 euros
9 days
YellowKorner photographs are delivered in secure packaging that is designed to protect works of art. The amount charged depends on the format of the photograph. The delivery period is eight days from receipt of order.
ARTICLE | PRICE | TIME |
ICON FORMAT | 10€ | 6 days |
CLASSIC FORMAT | 10€ | 6 days |
COLORFUL FORMAT | 10€ | 6 days |
LARGE FORMAT | TEST B; | 6 days |
GIANT FORMAT | 79€ | 6 days |
COLLECTOR FORMAT | 79€ | 6 days |
EXCEPTION FORMAT | 79€ | 6 days |
For orders with several formats, the qhipping cost applied is the one of the biggest format.
EXCHANGE OR REFUND UP TO 2 WEEKS AFTER PURCHASE
You have two weeks (from receipt of your order) to notify us about your return request. The right to withdraw your order will be exercised without any penalty except for the return shipping cost.
To do so, please contact our customer service who will outline the procedure. Please take care to check that the photographs are in perfect condition and in their original packaging.
• By phone: +33 1 72 50 00 52, from Monday to Friday 9:am-7:pm
• By email : contact@yellowkorner.com
Once we have received your return, you have the following choices:
To choose a new photograph of an equivalent value
To be reimbursed for your order
To receive a YellowKorner gift cheque for the equivalent amount
SECURE PAYMENT
For all card payments (Visa, Mastercard) the banking transaction is carried out by Cybermut, a leader in payment system. Your bank details are encrypted (SSL technology). They do not circulate over the internet and cannot be intercepted. Your bank details (card number, expiry date...) are under no circumstances communicated to YellowKorner.
• PayPal
• Bank Account transfer
CUSTOMER SERVICE READY TO HELP
Contact us
• By phone at +33 1 72 50 00 52 from Monday to Friday, 9:00 am to 7:00 pm
• By email : contact@yellowkorner.com